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Datasets
Customer Support
IC1 - Entry
Salary Range
Low
$47,500
8%
Mid
$51,750
8%
High
$56,000
Data Points
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Merchant Care Support Agent
Remote
·1+ Years Experience
·Last Posted: Feb 2024
$35k
$35,000
Customer Care Associate
Remote
·1-3 Years Experience
·Last Posted: Jan 2024
$13k - $45k
$13,300 - $44,800
Customer Care Associate - APAC
Remote
·1-3 Years Experience
·Last Posted: Jun 2024
$13k - $30k
$13,300 - $29,900
Customer Care Associate - AMER
Remote
·Last Posted: May 2024
$13k - $19k
$13,300 - $18,700
Customer Support Representative - Mexico City, Mexico
Remote
·Last Posted: Oct 2024
$18k - $25k
$18,000 - $25,000
Customer Care Associate - APAC
Remote
·1-3 Years Experience
·Last Posted: Jun 2024
$13k - $30k
$13,300 - $29,900
Customer Care Associate - AMER
Remote
·Last Posted: May 2024
$13k - $19k
$13,300 - $18,700
Technical Support Specialist - Malaysia
Kuala Lumpur
·1-2 Years Experience
·Last Posted: Oct 2024
$16k
$16,000
Technical Support Specialist - Thai Speaker
Bangkok
·1-2 Years Experience
$16k
$16,000
Technical Support Specialist - Istanbul
Istanbul
·1+ Years Experience
$16k
$16,000
Bilingual Customer Service Representative - Seasonal
Remote
·Last Posted: Oct 2024
$14k
$14,000
Bilingual Customer Service Representative - Seasonal
Remote
·Last Posted: Oct 2024
$14k
$14,000
Bilingual Customer Service Representative - Seasonal
Remote
·Last Posted: Dec 2023
$12k
$12,000
Patient Engagement Specialist I (CST/MST)
Houston
·1+ Years Experience
·Last Posted: Jul 2024
$10k
$10,000
Client Experience Associate (Part-Time)
Remote
·Last Posted: Mar 2024
$10k
$10,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 126 Data Points | $47,500 | $51,750 | $56,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 310 Data Points | $56,000 | $63,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 64 Data Points | $69,313 | $77,156 | $85,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 45 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 67 Data Points | $81,500 | $97,750 | $114,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 28 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 26 Data Points | $145,000 | $172,238 | $199,475 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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