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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$60,000
8%
Mid
$65,000
8%
High
$70,000
Data Points
Sort By
Customer Service Contact Center Representative
San Jose
·3+ Years Experience
·Last Posted: Nov 2024
$60k - $75k
$60,000 - $75,000
Chargeback and Payment Disputes Specialist
New York
·1+ Years Experience
·Last Posted: Dec 2024
$60k - $75k
$60,000 - $75,000
Client Services Specialist
Remote
·2+ Years Experience
·Last Posted: Oct 2024
$60k - $75k
$60,000 - $75,000
Customer Support Specialist
Remote
·2-4 Years Experience
·Last Posted: Apr 2024
$50k - $75k
$50,000 - $75,000
Customer Support Specialist
Sydney
·1-4 Years Experience
N/A
N/A
Client Support Analyst
Salt Lake City
·1+ Years Experience
·Last Posted: Sep 2024
$64k - $80k
$64,000 - $80,000
Enterprise Support Analyst
Salt Lake City
·1+ Years Experience
·Last Posted: Feb 2025
$59k - $74k
$59,000 - $74,000
Client Support Analyst
Salt Lake City
·1+ Years Experience
·Last Posted: Oct 2024
$52k - $65k
$52,000 - $65,000
Client Support Analyst
Pune
·3+ Years Experience
N/A
N/A
Client Support Analyst
Salt Lake City
·1+ Years Experience
N/A
N/A
Associate Customer Experience Specialist
New York City
·2+ Years Experience
·Last Posted: Jul 2024
$53k - $74k
$52,500 - $73,500
Customer Care Specialist, Payroll
Remote
·3+ Years Experience
·Last Posted: Oct 2024
$66k - $73k
$65,500 - $73,000
Tier 2 Customer Support Analyst
Remote
·Last Posted: Aug 2024
$65k - $73k
$65,000 - $72,500
Tier 2 Customer Support Analyst
Remote
·Last Posted: Mar 2025
$65k - $73k
$65,000 - $72,500
On Site Services Specialist (Remote - West Coast)
California
·3+ Years Experience
·Last Posted: Aug 2024
$58k - $77k
$58,000 - $77,000
Relish Support Specialist (Remote)
Boston
·2+ Years Experience
·Last Posted: Dec 2024
$57k - $67k
$57,000 - $67,000
Support Specialist (1695)
Perth
·1+ Years Experience
·Last Posted: Nov 2024
$70k - $85k
$70,000 - $85,000
Technical Support Analyst (1695)
Perth
·1-3 Years Experience
·Last Posted: Jan 2025
$55k - $80k
$55,000 - $80,000
Technical Support Specialist (1695)
Perth
·1+ Years Experience
·Last Posted: Oct 2024
$55k - $63k
$55,000 - $63,000
Application Support Specialist (1695)
Commonwealth of Australia
·1+ Years Experience
·Last Posted: Sep 2024
$55k - $63k
$55,000 - $63,000
Participant Support Specialist
United States
·Last Posted: Mar 2025
$70k
$70,000
Customer Success Associate, Bilingual (English & Spanish)
United States
·2+ Years Experience
·Last Posted: Sep 2024
$70k
$70,000
Trust & Safety Case Manager
Remote
·1+ Years Experience
·Last Posted: Mar 2025
$65k - $70k
$65,000 - $70,000
Customer Experience Specialist
Remote
·Last Posted: Nov 2024
$60k - $70k
$60,000 - $70,000
Helpdesk Analyst
New York City
·Last Posted: Sep 2024
$60k - $70k
$60,000 - $70,000
Customer Support Specialist
United States
·1-2 Years Experience
·Last Posted: Apr 2024
$60k - $70k
$60,000 - $70,000
Customer Support Specialist
United States
·1-2 Years Experience
·Last Posted: Apr 2024
$60k - $70k
$60,000 - $70,000
Customer Support Specialist
United States
·2+ Years Experience
·Last Posted: Aug 2024
$60k - $70k
$60,000 - $70,000
Client Support Associate
Remote
·2+ Years Experience
·Last Posted: Mar 2025
$60k - $70k
$60,000 - $70,000
Product Support Analyst
Remote
·Last Posted: Jul 2024
$55k - $70k
$55,000 - $70,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 108 Data Points | $48,750 | $52,500 | $56,250 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 302 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 74 Data Points | $69,313 | $75,781 | $82,250 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 44 Data Points | $90,000 | $101,078 | $112,155 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 3 Data Points | $90,000 | $100,000 | $110,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 59 Data Points | $77,800 | $90,381 | $102,961 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 25 Data Points | $108,000 | $122,750 | $137,500 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 20 Data Points | $158,184 | $179,092 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 8 Data Points | $220,500 | $249,250 | $278,000 |
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