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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$60,000
8%
Mid
$65,000
8%
High
$70,000
Data Points
Sort By
Customer Experience Specialist
Remote
·Last Posted: Nov 2024
$60k - $70k
$60,000 - $70,000
Helpdesk Analyst
New York City
·Last Posted: Sep 2024
$60k - $70k
$60,000 - $70,000
Customer Support Specialist
United States
·2+ Years Experience
·Last Posted: Aug 2024
$60k - $70k
$60,000 - $70,000
Client Support Associate
Remote
·2+ Years Experience
·Last Posted: Mar 2025
$60k - $70k
$60,000 - $70,000
Product Support Analyst
Remote
·Last Posted: Jul 2024
$55k - $70k
$55,000 - $70,000
Technical Support Specialist
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$50k - $70k
$50,000 - $70,000
Technical Support Specialist
Remote
·2+ Years Experience
·Last Posted: Nov 2024
$50k - $70k
$50,000 - $70,000
Sr. Customer Support Specialist
Chicago
·2+ Years Experience
·Last Posted: Aug 2024
$40k - $69k
$40,000 - $68,750
Sr. Customer Support Specialist
Chicago
·2+ Years Experience
·Last Posted: Aug 2024
$40k - $69k
$40,000 - $68,750
Technical Support Associate
San Diego
·1-2 Years Experience
·Last Posted: May 2024
$42k - $69k
$41,600 - $68,950
Technical Support Representative
San Marcos
·Last Posted: May 2024
$33k - $69k
$33,050 - $68,650
Technical Support Specialist
Remote
·Last Posted: Jul 2024
$33k - $69k
$33,050 - $68,650
Customer Experience Associate
New York City
·Last Posted: Mar 2025
$69k
$68,500
Customer Support Specialist
United States
·2+ Years Experience
·Last Posted: Jul 2024
$50k - $75k
$50,000 - $75,000
Technical Support Specialist
United States
·Last Posted: Oct 2024
$50k - $62k
$50,000 - $62,000
Fintech Support Associate
Remote
·2+ Years Experience
·Last Posted: Mar 2025
$49k - $70k
$49,000 - $70,000
Fintech Support Associate
Remote
·2+ Years Experience
·Last Posted: Apr 2025
$49k - $65k
$48,500 - $64,800
Customer Experience Advocate
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$60k - $67k
$60,000 - $67,000
Customer Experience Advocate
Remote
·2+ Years Experience
N/A
N/A
Client Support Specialist
Remote
·Last Posted: Apr 2025
$65k
$65,000
Client Experience Associate
Remote
·Last Posted: Oct 2024
$65k
$65,000
Client Experience Associate - London
London
N/A
N/A
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 109 Data Points | $49,500 | $52,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 301 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 74 Data Points | $67,000 | $73,500 | $80,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 42 Data Points | $90,000 | $100,500 | $111,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 61 Data Points | $77,500 | $88,750 | $100,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 25 Data Points | $108,000 | $122,750 | $137,500 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 21 Data Points | $152,617 | $176,309 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 9 Data Points | $220,000 | $247,500 | $275,000 |
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