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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$55,500
12%
Mid
$62,750
12%
High
$70,000
Data Points
Sort By
Technical Product Support Specialist - New Grad 2023
New York City
·Last Posted: Mar 2024
$56k - $70k
$56,000 - $70,000
Product Support Analyst
Remote
·Last Posted: Jul 2024
$55k - $70k
$55,000 - $70,000
Technical Support Specialist
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$50k - $70k
$50,000 - $70,000
Technical Support Specialist
Remote
·2+ Years Experience
·Last Posted: Nov 2024
$50k - $70k
$50,000 - $70,000
Help Desk Technician
Hoffman Estates
·2-5 Years Experience
·Last Posted: Apr 2024
$62k - $69k
$62,340 - $69,267
Help Desk Technician
Hoffman Estates
·2-5 Years Experience
·Last Posted: Apr 2024
$62k - $69k
$62,340 - $69,267
Product Support Generalist
Remote
·Last Posted: Mar 2024
$51k - $69k
$51,000 - $69,000
Product Support Generalist, Classy Live
Remote
·Last Posted: Mar 2024
$51k - $69k
$51,000 - $69,000
Sr. Customer Support Specialist
Chicago
·2+ Years Experience
·Last Posted: Aug 2024
$40k - $69k
$40,000 - $68,750
Sr. Customer Support Specialist
Chicago
·2+ Years Experience
·Last Posted: Aug 2024
$40k - $69k
$40,000 - $68,750
Technical Support Associate
San Diego
·1-2 Years Experience
·Last Posted: May 2024
$42k - $69k
$41,600 - $68,950
Technical Support Representative
San Marcos
·Last Posted: May 2024
$33k - $69k
$33,050 - $68,650
Technical Support Specialist
Remote
·Last Posted: Jul 2024
$33k - $69k
$33,050 - $68,650
Customer Support Specialist
United States
·2+ Years Experience
·Last Posted: Jul 2024
$50k - $75k
$50,000 - $75,000
Technical Support Specialist
United States
·Last Posted: Oct 2024
$50k - $62k
$50,000 - $62,000
Product Support Specialist - Bilingual (Native Spanish or German)
Remote
·3+ Years Experience
·Last Posted: Apr 2024
$60k - $68k
$60,000 - $68,000
Customer Support Specialist - Bilingual
Remote
·2+ Years Experience
·Last Posted: Oct 2024
$43k - $71k
$43,100 - $71,300
Mobile Client Support Associate
Remote
·2+ Years Experience
·Last Posted: Nov 2023
$41k - $67k
$40,700 - $67,100
Mobile Client Support Associate
United States
·2+ Years Experience
·Last Posted: Nov 2023
$41k - $67k
$40,700 - $67,100
Bilingual Customer Care Specialist
Remote
·1+ Years Experience
N/A
N/A
Client Experience Associate
Remote
·Last Posted: Oct 2024
$65k
$65,000
Client Experience Associate
New York City
·Last Posted: Mar 2024
$65k
$65,000
Warranty Service Representative
Denver
·2+ Years Experience
·Last Posted: Dec 2023
$65k
$65,000
Prior Authorization Specialist
Remote
·1-2 Years Experience
·Last Posted: Mar 2024
$60k - $65k
$60,000 - $65,000
Customer Experience Supervisor
Remote
·1-2 Years Experience
·Last Posted: Jan 2024
$59k - $65k
$59,000 - $65,000
Customer Experience Supervisor
Remote
·1-2 Years Experience
·Last Posted: Apr 2024
$59k - $65k
$59,000 - $65,000
Customer Support Analyst - EST
Remote
·2-4 Years Experience
·Last Posted: Dec 2023
$55k - $65k
$55,000 - $65,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 129 Data Points | $47,250 | $51,825 | $56,400 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 314 Data Points | $55,500 | $62,750 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $68,625 | $76,813 | $85,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 49 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 1 Data Point | $65,000 | $67,500 | $70,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 67 Data Points | $81,500 | $97,750 | $114,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 30 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 27 Data Points | $145,000 | $172,500 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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