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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$60,000
9%
Mid
$66,000
9%
High
$72,000
Data Points
Sort By
Customer Experience Associate (SF/NYC/Remote)
San Francisco
·2+ Years Experience
·Last Posted: Jan 2024
$80k - $120k
$80,000 - $120,000
Customer Support Associate
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$134k - $142k
$134,000 - $142,000
Customer Support Specialist
Remote
·2+ Years Experience
·Last Posted: Apr 2024
$67k - $93k
$67,000 - $93,000
Descartes Application Support Specialist
Durham
·2+ Years Experience
·Last Posted: Nov 2024
$115k
$115,003
Technical Support
New York
·Last Posted: Aug 2024
$80k - $115k
$80,000 - $115,000
Technical Support
San Francisco
$80k - $115k
$80,000 - $115,000
Technical Support Specialist
Remote
·3+ Years Experience
·Last Posted: Aug 2024
$73k - $107k
$72,500 - $107,000
Product Support Specialist
Miami
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Product Support Specialist
Austin
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Product Support Specialist
Seattle
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Product Support Specialist
Canada
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Product Support Specialist
United States
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Product Support Specialist
Remote
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Service Specialist
New York
·3+ Years Experience
·Last Posted: Feb 2024
$70k - $105k
$69,900 - $104,900
Customer Support Technical Representative - Extended Services
Remote
$77k - $104k
$77,000 - $104,000
Customer Support Technical Representative - Core
Remote
·Last Posted: Nov 2024
$77k - $104k
$77,000 - $104,000
Customer Support Service Representative
Remote
·2+ Years Experience
·Last Posted: Dec 2024
$56k - $76k
$56,000 - $76,000
Applications Support Analyst
Toronto
·2-3 Years Experience
·Last Posted: Aug 2024
$64k - $106k
$64,000 - $106,000
Applications Support Analyst
Chicago
·2-3 Years Experience
·Last Posted: Jan 2025
$64k - $104k
$64,000 - $104,000
Collections Specialist
United States
·2-3 Years Experience
·Last Posted: Aug 2024
$47k - $72k
$47,000 - $72,000
Technical Support Representative, APAC (Remote)
Commonwealth of Australia
·2+ Years Experience
·Last Posted: Jan 2025
$91k - $113k
$91,400 - $112,900
Technical Support Representative (Remote)
United States
·2+ Years Experience
·Last Posted: Sep 2024
$72k - $89k
$72,250 - $89,250
Client Solutions - Associate
New York City
·2+ Years Experience
·Last Posted: Mar 2024
$80k - $100k
$80,000 - $100,000
Client Operations Support - Analyst/Associate
New York City
·1+ Years Experience
·Last Posted: Jun 2024
$70k - $100k
$70,000 - $100,000
Global Platform Support - Analyst
New York City
·2+ Years Experience
·Last Posted: Apr 2024
$60k - $100k
$60,000 - $100,000
Tier 2 Technical Support Engineer
United States
·2+ Years Experience
·Last Posted: Jan 2025
$70k - $100k
$70,000 - $100,000
Customer Experience Representative
San Francisco
·3+ Years Experience
·Last Posted: Jul 2024
$81k - $99k
$81,000 - $99,000
Customer Service and Sales Support Representative
San Jose
·3+ Years Experience
·Last Posted: Jan 2024
$84k - $121k
$84,000 - $121,000
Customer Service Contact Center Representative
San Jose
·3+ Years Experience
·Last Posted: Nov 2024
$60k - $75k
$60,000 - $75,000
Client Software Support Analyst - Symmetry
Scottsdale
·2-4 Years Experience
·Last Posted: Nov 2024
$79k - $97k
$79,000 - $97,000
Client Solutions Analyst
Remote
·3+ Years Experience
·Last Posted: Dec 2024
$73k - $122k
$72,900 - $121,900
Customer Support Specialist - Bilingual
Remote
·2+ Years Experience
·Last Posted: Oct 2024
$43k - $71k
$43,100 - $71,300
Remote Customer Care Specialist
Remote
·2+ Years Experience
N/A
N/A
Technical Support Specialist
Remote
·Last Posted: Nov 2024
$62k - $96k
$62,000 - $95,500
Technical Support Specialist
Remote
·Last Posted: Jul 2024
$62k - $96k
$62,000 - $95,500
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 120 Data Points | $47,500 | $51,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 298 Data Points | $60,000 | $66,000 | $72,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $70,000 | $80,000 | $90,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 45 Data Points | $82,000 | $97,000 | $112,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 62 Data Points | $85,500 | $97,750 | $110,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 28 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 22 Data Points | $145,000 | $172,500 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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