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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$55,750
11%
Mid
$62,875
11%
High
$70,000
Data Points
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Customer Administrative Specialist, Government (Remote)
California
·Last Posted: Jul 2024
$39k - $65k
$38,800 - $64,500
Technical Support Specialist (Hybrid)
Alpharetta
N/A
N/A
Client Support Specialist
San Diego
·1+ Years Experience
$76k - $96k
$76,000 - $96,000
Technology Support Specialist (PT)
Los Angeles
$64k
$64,480
Technology Support Specialist (PT)
Los Angeles
$64k
$64,480
Technical Support Specialist (PT)
United States
N/A
N/A
Technology Support Specialist (PT)
Arizona
N/A
N/A
Technology Support Specialist (PT)
Portland
N/A
N/A
Technical Support Specialist (PT)
Alabama
N/A
N/A
Technical Support Specialist (PT)
New York City
N/A
N/A
Employee Ticketing Coordinator
United States
·2-3 Years Experience
N/A
N/A
Customer Care Specialist - Polish speaking
United Kingdom of Great Britain and Northern Ireland
N/A
N/A
Client Support Specialist (Part-Time)
California
·2+ Years Experience
N/A
N/A
Client Support Specialist
Las Vegas
·1+ Years Experience
N/A
N/A
Client Support Specialist
Iowa
·1+ Years Experience
N/A
N/A
Client Support Specialist (Part-TIme)
Chicago
·1+ Years Experience
N/A
N/A
Client Support Specialist
Tennessee
·1+ Years Experience
N/A
N/A
Client Support Specialist (Contracted)
Illinois
·1+ Years Experience
N/A
N/A
Client Support Specialist
United States
·1+ Years Experience
N/A
N/A
Payroll Client Services Specialist
Remote
·3+ Years Experience
·Last Posted: Mar 2024
$25k - $83k
$24,500 - $82,600
Customer Care Associate
Remote
·1-3 Years Experience
·Last Posted: Jan 2024
$13k - $45k
$13,300 - $44,800
Payroll Client Services Specialist
Remote
·3+ Years Experience
·Last Posted: Mar 2024
$25k - $83k
$24,500 - $82,600
Customer Care Associate
Remote
·1-3 Years Experience
·Last Posted: Jan 2024
$13k - $45k
$13,300 - $44,800
Customer Support Specialist
New York City
·2+ Years Experience
·Last Posted: Jan 2024
$55k - $63k
$55,000 - $63,000
Customer Advocate, Trust & Safety
Remote
·2+ Years Experience
·Last Posted: Oct 2024
$55k - $63k
$55,000 - $63,000
Technical Support Specialist
Missoula
·Last Posted: Dec 2023
$53k - $63k
$53,000 - $63,000
Associate Technical Support Engineer I
Austin
·2-3 Years Experience
·Last Posted: Oct 2024
$73k - $92k
$73,000 - $91,500
Associate Technical Support Engineer
Chicago
·2-3 Years Experience
·Last Posted: Oct 2024
$73k - $92k
$73,000 - $91,500
Collections Specialist
Austin
·2+ Years Experience
·Last Posted: Jun 2024
$54k - $67k
$53,500 - $67,000
Billing Support Specialist
Chicago
·3+ Years Experience
·Last Posted: Jun 2024
$47k - $59k
$47,000 - $58,500
Product Support Specialist
Austin
·1+ Years Experience
·Last Posted: Oct 2024
$44k - $55k
$44,000 - $55,000
Product Support Specialist (WebApp)
Chicago
·1+ Years Experience
·Last Posted: Jan 2024
$44k - $55k
$44,000 - $55,000
Dealer Partner Support Specialist - Pacific Time zone
Remote
·3-5 Years Experience
·Last Posted: Sep 2024
$65k - $70k
$65,000 - $70,000
Partner Support Generalist
Remote
·2-3 Years Experience
·Last Posted: Aug 2024
$50k - $55k
$50,000 - $55,000
Customer Solutions Associate
Remote
·1+ Years Experience
·Last Posted: Sep 2024
$55k - $63k
$55,000 - $62,500
Customer Advocate
Connecticut
·3-5 Years Experience
·Last Posted: Sep 2024
$63k - $70k
$63,000 - $70,000
Customer Advocate
Connecticut
·3-5 Years Experience
·Last Posted: Oct 2024
$63k - $65k
$63,000 - $65,000
Customer Care and Support Specialist
Connecticut
·Last Posted: Mar 2024
$55k - $59k
$55,000 - $59,000
Customer Care and Support Specialist (Mid-Shift)
Connecticut
·Last Posted: May 2024
$55k - $59k
$55,000 - $59,000
Metering Support Specialist - Hybrid
Connecticut
·2-4 Years Experience
N/A
N/A
Customer Happiness Specialist
Remote
·3+ Years Experience
·Last Posted: Mar 2024
$48k - $61k
$47,566 - $61,157
Level 2 Support Analyst
Canada
·Last Posted: Apr 2024
$56k - $62k
$56,000 - $62,000
Level 2 Support Analyst
Canada
·Last Posted: May 2024
$56k - $62k
$56,000 - $62,000
Customer Support Specialist, Xplor Growth
United States
·2+ Years Experience
·Last Posted: Oct 2024
$55k - $60k
$55,000 - $60,000
Technical Support Representative- Hybrid
United States
·Last Posted: Jan 2024
$40k
$39,520
Customer Support Specialist
Remote
·Last Posted: Jun 2024
$55k - $61k
$55,000 - $61,000
Customer Support Specialist
Austin
·Last Posted: Nov 2024
$55k - $61k
$55,000 - $61,000
Customer Experience Advocate
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$60k - $67k
$60,000 - $67,000
Customer Experience Advocate
Remote
·2+ Years Experience
·Last Posted: Jan 2024
$48k - $54k
$48,000 - $54,000
Operations & Customer Support Associate, Pharmacy
Remote
·1-3 Years Experience
·Last Posted: Oct 2024
$60k
$60,000
Technical Support Specialist
Toronto
·2+ Years Experience
·Last Posted: Apr 2024
$60k
$60,000
Customer Experience Associate
United States
·1-3 Years Experience
·Last Posted: Jun 2024
$60k
$60,000
Client Support Specialist, East
United States
·1+ Years Experience
·Last Posted: Aug 2024
$60k
$60,000
Client Support Specialist, West
United States
·1+ Years Experience
·Last Posted: May 2024
$60k
$60,000
Client Support Specialist, East
United States
·1+ Years Experience
·Last Posted: Jun 2024
$60k
$60,000
Client Support Specialist, West
United States
·1+ Years Experience
·Last Posted: Aug 2024
$60k
$60,000
Level Comparison
Level | Sample Size | Low | Mid | High | |
---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 130 Data Points | $47,000 | $51,500 | $56,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 313 Data Points | $55,750 | $62,875 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $68,625 | $76,813 | $85,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 49 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 1 Data Point | $65,000 | $67,500 | $70,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 67 Data Points | $81,500 | $97,750 | $114,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 30 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 26 Data Points | $145,000 | $172,238 | $199,475 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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