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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$60,000
8%
Mid
$65,000
8%
High
$70,000
Data Points
Sort By
Customer Service Specialist: Chicago
Chicago
·3+ Years Experience
·Last Posted: Jan 2025
$55k - $60k
$55,000 - $60,000
Customer Service Specialist: Evenings & Weekends
Remote
·3+ Years Experience
·Last Posted: Apr 2024
$55k
$55,000
Customer Service Specialist: Evenings & Weekends
Remote
·3+ Years Experience
·Last Posted: Sep 2024
$55k
$55,000
Customer Service Specialist: Chicago Market
Chicago
·3+ Years Experience
·Last Posted: Feb 2025
$55k
$55,000
Customer Service Specialist: Las Vegas Market
Las Vegas
·3+ Years Experience
$55k
$55,000
Customer Experience Associate - West Coast
Portland
·1-3 Years Experience
·Last Posted: Oct 2024
$50k - $55k
$50,000 - $55,000
Customer Experience Associate (West Coast)
Remote
·1-3 Years Experience
·Last Posted: Jan 2025
$50k - $55k
$50,000 - $55,000
Customer Experience Associate (West Coast)
Remote
·1-3 Years Experience
·Last Posted: Jan 2025
$50k - $55k
$50,000 - $55,000
Customer Experience Associate (West Coast)
Remote
·1-3 Years Experience
·Last Posted: Feb 2025
$50k - $55k
$50,000 - $55,000
Customer Support Specialist
Denver
·3-5 Years Experience
·Last Posted: Jan 2025
$50k - $55k
$50,000 - $55,000
Client Support Specialist
Remote
·1+ Years Experience
·Last Posted: May 2024
$50k - $55k
$50,000 - $55,000
Client Response Representative - Zephyr (financial services solution)
United States
·Last Posted: Sep 2024
$50k - $55k
$50,000 - $55,000
Customer Advocate (Support Specialist) (USA- Remote)
Remote
·Last Posted: Apr 2024
$45k - $55k
$45,000 - $55,000
Customer Advocate (Support Specialist) (USA- Remote)
Remote
·Last Posted: Jun 2024
$45k - $55k
$45,000 - $55,000
Customer Experience Associate
New York City
·2+ Years Experience
·Last Posted: Sep 2024
$61k - $72k
$61,000 - $72,000
CX Quality Assurance Specialist
New York City
·1+ Years Experience
$60k - $70k
$60,000 - $70,000
Customer Experience Associate
Denver
·2+ Years Experience
·Last Posted: Jan 2025
$45k - $55k
$45,000 - $55,000
Customer Experience Associate
Denver
·2+ Years Experience
·Last Posted: Aug 2024
$45k - $55k
$45,000 - $55,000
Customer Experience Associate
Denver
·2+ Years Experience
·Last Posted: Apr 2025
$45k - $55k
$45,000 - $55,000
Claims Adjudication Specialist
Remote
·3-5 Years Experience
·Last Posted: May 2024
$45k - $55k
$45,000 - $55,000
Claims Adjudication Specialist
Remote
·3-5 Years Experience
·Last Posted: May 2024
$45k - $55k
$45,000 - $55,000
Customer Support Associate
Toronto
·Last Posted: Sep 2024
$45k - $55k
$45,000 - $55,000
Customer Care Advisor
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$45k - $55k
$45,000 - $55,000
Customer Care Advisor
Remote
·2+ Years Experience
·Last Posted: May 2024
$44k - $55k
$44,000 - $55,000
Collections Specialist
Long Beach
·Last Posted: Dec 2024
$50k - $70k
$50,000 - $70,000
Customer Service Representative - XLR8
United States
·2+ Years Experience
$45k - $59k
$45,000 - $59,000
Customer Service Representative - Savannah
Savannah
·2+ Years Experience
·Last Posted: Dec 2024
$40k - $50k
$40,000 - $50,000
Collections Specialist
Dayton
$40k - $50k
$40,000 - $50,000
Customer Support Technician
Remote
·Last Posted: May 2024
$54k
$54,080
Customer Support Technician
Remote
·Last Posted: Feb 2025
$54k
$54,080
Customer Support Associate- Legal Rep
Remote
·1+ Years Experience
·Last Posted: Sep 2024
$54k
$54,000
Customer Support Associate- Obits and Classifieds
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$54k
$54,000
Customer Support Representative Tier 1
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$53k
$52,500
Provider Support Specialist
Remote
·1+ Years Experience
·Last Posted: Dec 2024
$47k - $58k
$46,749 - $57,715
Payor Partnership Support Specialist
Remote
·2+ Years Experience
·Last Posted: Jul 2024
$47k - $52k
$46,749 - $51,943
Billing Support Specialist
Remote
·1+ Years Experience
·Last Posted: Aug 2024
$47k - $52k
$46,749 - $51,943
Compassionate Care Specialist
Nashville
·2+ Years Experience
·Last Posted: Sep 2024
$41k - $52k
$41,260 - $51,580
Customer Support Representative
Remote
·1+ Years Experience
·Last Posted: Mar 2025
$50k
$50,440
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 110 Data Points | $48,000 | $51,500 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 301 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 74 Data Points | $69,313 | $75,781 | $82,250 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 43 Data Points | $90,000 | $101,155 | $112,310 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 3 Data Points | $90,000 | $100,000 | $110,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 59 Data Points | $77,800 | $90,381 | $102,961 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 25 Data Points | $108,000 | $122,750 | $137,500 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 21 Data Points | $152,617 | $176,309 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 8 Data Points | $220,500 | $249,250 | $278,000 |
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