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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$55,750
11%
Mid
$62,875
11%
High
$70,000
Data Points
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Bold Group - Technical Support Analyst, Remote (US)
Colorado Springs
·1-3 Years Experience
·Last Posted: Apr 2024
$45k - $58k
$45,000 - $58,000
Security and Alarm: Technical Customer Support Specialist – In Office/Mequon, WI
Wisconsin
N/A
N/A
Client Services Coordinator
New York City
·Last Posted: May 2024
$50k - $65k
$50,000 - $65,000
Customer Experience Specialist (Fixed Term Contract)
New York City
·2+ Years Experience
·Last Posted: Jul 2024
$50k
$50,000
Client Services Coordinator
New York City
·Last Posted: May 2024
$50k - $65k
$50,000 - $65,000
Customer Experience Specialist (Fixed Term Contract)
New York City
·2+ Years Experience
·Last Posted: Jul 2024
$50k
$50,000
Customer Operations & Support Specialist
Remote
·1-3 Years Experience
$50k - $60k
$50,000 - $60,000
Customer Operations & Support Specialist
Remote
·1-3 Years Experience
·Last Posted: Mar 2024
$45k - $55k
$45,000 - $55,000
Client Support Specialist
United States
·Last Posted: Dec 2023
$48k - $58k
$47,500 - $57,500
Client Support Specialist
Remote
·Last Posted: Dec 2023
$48k - $58k
$47,500 - $57,500
Client Support Specialist
Remote
·2+ Years Experience
·Last Posted: Mar 2024
$48k - $58k
$47,500 - $57,500
Care Experience Specialist
Remote
·Last Posted: Dec 2023
$48k - $58k
$47,500 - $57,500
Care Experience Specialist
United States
·Last Posted: Dec 2023
$48k - $58k
$47,500 - $57,500
Care Experience Specialist
Remote
·2+ Years Experience
·Last Posted: Mar 2024
$48k - $58k
$47,500 - $57,500
Technical Support Analyst
Madison
·2+ Years Experience
·Last Posted: May 2024
$50k - $81k
$50,000 - $81,000
Customer Care Specialist, Billing
Madison
·2+ Years Experience
·Last Posted: Jan 2024
$35k - $56k
$35,000 - $56,000
Customer Care Associate
Madison
·2+ Years Experience
·Last Posted: Apr 2024
$35k - $56k
$35,000 - $56,000
Provider Support Specialist
Madison
·3+ Years Experience
·Last Posted: Feb 2024
$34k - $55k
$34,000 - $55,000
Customer Care Associate
Madison
·2+ Years Experience
·Last Posted: Mar 2024
$34k - $55k
$34,000 - $55,000
Customer Care Specialist, Bilingual
Madison
·2+ Years Experience
·Last Posted: Dec 2023
$34k - $55k
$34,000 - $55,000
Associate Technical Support Specialist, French Speaking
United States
·Last Posted: Jan 2024
$33k - $61k
$33,400 - $60,700
Associate Technical Support Specialist, French Speaking
Remote
·Last Posted: Jan 2024
$33k - $61k
$33,400 - $60,700
Associate Member Support Specialist, French Speaking
United States
·Last Posted: Jan 2024
$33k - $61k
$33,400 - $60,700
Associate Member Support Specialist, French Speaking
Remote
·Last Posted: Jan 2024
$33k - $61k
$33,400 - $60,700
Associate Technical Support Specialist
Pennsylvania
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
North Carolina
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Massachusetts
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Colorado
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Minnesota
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Oregon
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Georgia
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Georgia
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Tier 2 - Host Support Advocate
Remote
·1-3 Years Experience
·Last Posted: Aug 2024
$55k
$55,000
Tier 2 - Member Support Advocate
Remote
$55k
$55,000
Tier 1 - Support Advocate
Remote
·1+ Years Experience
N/A
N/A
Payments Agent
Remote
·3+ Years Experience
N/A
N/A
Customer Service Specialist: Evenings & Weekends
Remote
·3+ Years Experience
·Last Posted: Apr 2024
$55k
$55,000
Customer Service Specialist: Evenings & Weekends
Remote
·3+ Years Experience
·Last Posted: Sep 2024
$55k
$55,000
Customer Experience Associate - West Coast
Portland
·1-3 Years Experience
·Last Posted: Oct 2024
$50k - $55k
$50,000 - $55,000
Customer Experience (CX) Associate
Remote
·2-3 Years Experience
·Last Posted: Dec 2023
$50k - $55k
$50,000 - $55,000
Client Support Specialist
Remote
·1+ Years Experience
·Last Posted: May 2024
$50k - $55k
$50,000 - $55,000
Customer Relations Coordinator - Carlsbad or Boston (Hybrid)
Carlsbad
·Last Posted: Mar 2024
$50k - $55k
$50,000 - $55,000
Client Response Representative - Zephyr (financial services solution)
United States
·Last Posted: Sep 2024
$50k - $55k
$50,000 - $55,000
Customer Advocate (Support Specialist) (USA- Remote)
Remote
·Last Posted: Apr 2024
$45k - $55k
$45,000 - $55,000
Customer Advocate (Support Specialist) (USA- Remote)
Remote
·Last Posted: Jun 2024
$45k - $55k
$45,000 - $55,000
Customer Experience Associate
New York City
·2+ Years Experience
·Last Posted: Sep 2024
$61k - $72k
$61,000 - $72,000
Customer Experience Associate
Denver
·2+ Years Experience
$45k - $55k
$45,000 - $55,000
Customer Experience Associate
Denver
·2+ Years Experience
·Last Posted: Aug 2024
$45k - $55k
$45,000 - $55,000
Claims Adjudication Specialist
Remote
·3-5 Years Experience
·Last Posted: May 2024
$45k - $55k
$45,000 - $55,000
Claims Adjudication Specialist
Remote
·3-5 Years Experience
·Last Posted: May 2024
$45k - $55k
$45,000 - $55,000
Customer Support Associate
Toronto
·Last Posted: Sep 2024
$45k - $55k
$45,000 - $55,000
Level Comparison
Level | Sample Size | Low | Mid | High | |
---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 130 Data Points | $47,000 | $51,500 | $56,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 313 Data Points | $55,750 | $62,875 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $68,625 | $76,813 | $85,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 49 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 1 Data Point | $65,000 | $67,500 | $70,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 67 Data Points | $81,500 | $97,750 | $114,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 30 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 26 Data Points | $145,000 | $172,238 | $199,475 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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