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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$55,500
12%
Mid
$62,750
12%
High
$70,000
Data Points
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Associate Technical Support Specialist, French Speaking
United States
·Last Posted: Jan 2024
$33k - $61k
$33,400 - $60,700
Associate Technical Support Specialist, French Speaking
Remote
·Last Posted: Jan 2024
$33k - $61k
$33,400 - $60,700
Associate Member Support Specialist, French Speaking
United States
·Last Posted: Jan 2024
$33k - $61k
$33,400 - $60,700
Associate Member Support Specialist, French Speaking
Remote
·Last Posted: Jan 2024
$33k - $61k
$33,400 - $60,700
Associate Technical Support Specialist
Pennsylvania
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
North Carolina
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Massachusetts
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Colorado
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Minnesota
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Oregon
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Georgia
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Associate Technical Support Specialist
Georgia
·Last Posted: Dec 2023
$33k - $55k
$33,400 - $55,400
Tier 2 - Host Support Advocate
Remote
·1-3 Years Experience
·Last Posted: Aug 2024
$55k
$55,000
Tier 2 - Member Support Advocate
Remote
$55k
$55,000
Tier 1 - Support Advocate
Remote
·1+ Years Experience
N/A
N/A
Payments Agent
Remote
·3+ Years Experience
N/A
N/A
Customer Service Specialist: Evenings & Weekends
Remote
·3+ Years Experience
·Last Posted: Apr 2024
$55k
$55,000
Customer Service Specialist: Evenings & Weekends
Remote
·3+ Years Experience
·Last Posted: Sep 2024
$55k
$55,000
Customer Experience Associate - West Coast
Portland
·1-3 Years Experience
·Last Posted: Oct 2024
$50k - $55k
$50,000 - $55,000
Customer Experience (CX) Associate
Remote
·2-3 Years Experience
·Last Posted: Dec 2023
$50k - $55k
$50,000 - $55,000
Client Support Specialist
Remote
·1+ Years Experience
·Last Posted: May 2024
$50k - $55k
$50,000 - $55,000
Customer Relations Coordinator - Carlsbad or Boston (Hybrid)
Carlsbad
·Last Posted: Mar 2024
$50k - $55k
$50,000 - $55,000
Client Response Representative - Zephyr (financial services solution)
United States
·Last Posted: Sep 2024
$50k - $55k
$50,000 - $55,000
Customer Advocate (Support Specialist) (USA- Remote)
Remote
·Last Posted: Apr 2024
$45k - $55k
$45,000 - $55,000
Customer Advocate (Support Specialist) (USA- Remote)
Remote
·Last Posted: Jun 2024
$45k - $55k
$45,000 - $55,000
Customer Experience Associate
New York City
·2+ Years Experience
·Last Posted: Sep 2024
$61k - $72k
$61,000 - $72,000
Customer Experience Associate
Denver
·2+ Years Experience
$45k - $55k
$45,000 - $55,000
Customer Experience Associate
Denver
·2+ Years Experience
·Last Posted: Aug 2024
$45k - $55k
$45,000 - $55,000
Claims Adjudication Specialist
Remote
·3-5 Years Experience
·Last Posted: May 2024
$45k - $55k
$45,000 - $55,000
Claims Adjudication Specialist
Remote
·3-5 Years Experience
·Last Posted: May 2024
$45k - $55k
$45,000 - $55,000
Customer Support Associate
Toronto
·Last Posted: Sep 2024
$45k - $55k
$45,000 - $55,000
Customer Care Advisor
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$45k - $55k
$45,000 - $55,000
Customer Care Advisor
Remote
·2+ Years Experience
·Last Posted: May 2024
$44k - $55k
$44,000 - $55,000
Customer Support Specialist
Remote
·1-3 Years Experience
·Last Posted: Jan 2024
$37k - $55k
$37,400 - $55,000
Customer Support Specialist
Mexico
·1-3 Years Experience
·Last Posted: Jan 2024
$37k - $55k
$37,400 - $55,000
Customer Support Specialist
Remote
·2+ Years Experience
·Last Posted: Nov 2024
$33k - $50k
$33,023 - $49,950
Bilingual Customer Support Specialist
Remote
·1-3 Years Experience
N/A
N/A
Conversion Support Specialist
Remote
·Last Posted: Jan 2024
$45k - $60k
$44,500 - $60,000
Customer Support Specialist
Remote
·Last Posted: Jan 2024
$36k - $49k
$36,000 - $48,500
Customer Support Technician
Remote
$54k
$54,080
Customer Support Technician
Remote
·Last Posted: May 2024
$54k
$54,080
Customer Support Associate
Remote
·1+ Years Experience
·Last Posted: Jan 2024
$54k
$54,000
Customer Support Associate- Legal Rep
Remote
·1+ Years Experience
·Last Posted: Sep 2024
$54k
$54,000
Customer Support Associate- Obits and Classifieds
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$54k
$54,000
Client Support Specialist
San Diego
·Last Posted: Dec 2023
$50k - $54k
$50,000 - $54,000
Level Comparison
Level | Sample Size | Low | Mid | High | |
---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 129 Data Points | $47,250 | $51,825 | $56,400 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 312 Data Points | $55,500 | $62,750 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $68,625 | $76,813 | $85,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 49 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 1 Data Point | $65,000 | $67,500 | $70,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 67 Data Points | $81,500 | $97,750 | $114,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 30 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 26 Data Points | $145,000 | $172,238 | $199,475 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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