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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$55,750
11%
Mid
$62,875
11%
High
$70,000
Data Points
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Claims Adjudication Specialist
Remote
·3-5 Years Experience
·Last Posted: May 2024
$45k - $55k
$45,000 - $55,000
Claims Adjudication Specialist
Remote
·3-5 Years Experience
·Last Posted: May 2024
$45k - $55k
$45,000 - $55,000
Customer Care Advisor
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$45k - $55k
$45,000 - $55,000
Customer Care Advisor
Remote
·2+ Years Experience
·Last Posted: May 2024
$44k - $55k
$44,000 - $55,000
Customer Support Specialist
Remote
·1-3 Years Experience
·Last Posted: Jan 2024
$37k - $55k
$37,400 - $55,000
Customer Support Specialist
Mexico
·1-3 Years Experience
·Last Posted: Jan 2024
$37k - $55k
$37,400 - $55,000
Customer Support Specialist
Remote
·2+ Years Experience
·Last Posted: Nov 2024
$33k - $50k
$33,023 - $49,950
Bilingual Customer Support Specialist
Remote
·1-3 Years Experience
N/A
N/A
Conversion Support Specialist
Remote
·Last Posted: Jan 2024
$45k - $60k
$44,500 - $60,000
Customer Support Specialist
Remote
·Last Posted: Jan 2024
$36k - $49k
$36,000 - $48,500
Customer Support Technician
Remote
$54k
$54,080
Customer Support Technician
Remote
·Last Posted: May 2024
$54k
$54,080
Customer Support Associate
Remote
·1+ Years Experience
·Last Posted: Jan 2024
$54k
$54,000
Customer Support Associate- Legal Rep
Remote
·1+ Years Experience
·Last Posted: Sep 2024
$54k
$54,000
Customer Support Associate- Obits and Classifieds
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$54k
$54,000
Client Support Specialist
San Diego
·Last Posted: Dec 2023
$50k - $54k
$50,000 - $54,000
Provider Support Specialist
Remote
·1+ Years Experience
·Last Posted: Nov 2024
$47k - $58k
$46,749 - $57,715
Payor Partnership Support Specialist
Remote
·2+ Years Experience
·Last Posted: Jul 2024
$47k - $52k
$46,749 - $51,943
Billing Support Specialist
Remote
·1+ Years Experience
·Last Posted: Aug 2024
$47k - $52k
$46,749 - $51,943
Compassionate Care Specialist
Nashville
·2+ Years Experience
·Last Posted: Sep 2024
$41k - $52k
$41,260 - $51,580
Customer Support Representative Tier 1
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$53k
$52,500
Customer Support Representative Tier 1
Remote
·2+ Years Experience
·Last Posted: Mar 2024
$50k
$50,000
Technical Support Representative
Redmond
·1+ Years Experience
·Last Posted: Sep 2024
$44k - $50k
$43,650 - $50,440
Customer Support Specialist
Edmonton
·Last Posted: May 2024
$50k
$50,000
Customer Support Specialist
Edmonton
·Last Posted: Sep 2024
$50k
$50,000
Customer Support Specialist (AMER Time Zone)
Remote
$50k
$50,000
Customer Support Specialist (APAC Time Zone)
Remote
$50k
$50,000
Customer Support Specialist (Oceania Time Zone)
Remote
·Last Posted: Mar 2024
$50k
$50,000
Customer Support Specialist (EMEA Time Zone)
Remote
·Last Posted: Mar 2024
$50k
$50,000
Support Associate
Santo Domingo
·4+ Years Experience
·Last Posted: Sep 2024
$50k
$50,000
Technical Support Representative
Broomfield
·4+ Years Experience
$60k - $75k
$60,000 - $75,000
Customer Support Representative
Broomfield
·2+ Years Experience
·Last Posted: Oct 2024
$45k - $50k
$45,000 - $50,000
Customer Support Representative
Broomfield
·2+ Years Experience
·Last Posted: Nov 2024
$45k - $50k
$45,000 - $50,000
Customer Support Representative
Broomfield
·Last Posted: Dec 2023
$45k - $50k
$45,000 - $50,000
Order Admin Specialist II
Remote
·1+ Years Experience
·Last Posted: Dec 2023
$45k - $50k
$45,000 - $50,000
Order Admin Specialist II
United States
·1+ Years Experience
·Last Posted: Dec 2023
$45k - $50k
$45,000 - $50,000
Client Support Specialist
Remote
·Last Posted: Apr 2024
$40k - $50k
$40,000 - $50,000
Client Support Specialist
Remote
·Last Posted: Jul 2024
$40k - $50k
$40,000 - $50,000
Customer Support Specialist
Remote
·2-3 Years Experience
·Last Posted: Apr 2024
$40k - $50k
$40,000 - $50,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 129 Data Points | $47,250 | $51,825 | $56,400 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 313 Data Points | $55,750 | $62,875 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $68,625 | $76,813 | $85,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 49 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 1 Data Point | $65,000 | $67,500 | $70,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 67 Data Points | $81,500 | $97,750 | $114,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 30 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 26 Data Points | $145,000 | $172,238 | $199,475 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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