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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$60,000
8%
Mid
$65,000
8%
High
$70,000
Data Points
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Customer Care Associate AMER
Remote
·Last Posted: Mar 2025
$14k - $33k
$14,450 - $32,500
Technical Customer Specialist - Mexico/Colombia
Remote
·3-5 Years Experience
·Last Posted: Jul 2024
$37k
$37,000
Customer Support Advocate
Remote
·Last Posted: Jul 2024
$20k - $30k
$20,000 - $30,000
Customer Support Advocate - Bogotá, Colombia
Remote
·Last Posted: Aug 2024
$18k - $25k
$18,000 - $25,000
Member Care Advocate II - Communities
Remote
·2+ Years Experience
·Last Posted: Feb 2025
$25k
$25,000
Technical Support Specialist - Brazil
Federative Republic of Brazil
·1-2 Years Experience
·Last Posted: Jan 2025
$16k
$16,000
Technical Support Specialist
Republic of Turkey
·1+ Years Experience
·Last Posted: Jul 2024
$16k
$16,000
Technical Support Specialist - Malaysia
Malaysia
·1-2 Years Experience
·Last Posted: Dec 2024
$16k
$16,000
Technical Support Specialist (English Speaker) (Hybrid)
Istanbul
·1+ Years Experience
·Last Posted: Apr 2025
$16k
$16,000
Technical Support Specialist (English Speaker) (Hybrid)
Republic of Turkey
·1+ Years Experience
·Last Posted: Apr 2025
$16k
$16,000
Technical Support Specialist - Thailand
Kingdom of Thailand
·1-2 Years Experience
·Last Posted: Aug 2024
$16k
$16,000
Technical Support Specialist - Thailand
Bangkok
·1-2 Years Experience
·Last Posted: Aug 2024
$16k
$16,000
Technical Support Specialist - French Speaker (Hybrid)
Istanbul
·1+ Years Experience
·Last Posted: Jan 2025
$16k
$16,000
Technical Support Specialist
Istanbul
·1+ Years Experience
·Last Posted: Jul 2024
$16k
$16,000
Technical Support Specialist - Taiwan
Taiwan
·1-2 Years Experience
·Last Posted: Feb 2025
$16k
$16,000
Technical Support Specialist - Taiwan
Taipei
·1-2 Years Experience
·Last Posted: Feb 2025
$16k
$16,000
Customer Support Specialist - Istanbul
Istanbul
·1+ Years Experience
$16k
$16,000
Support Consultant
Buenos Aires
·2+ Years Experience
·Last Posted: Oct 2024
$15k
$15,000
Support Consultant
Buenos Aires
·2+ Years Experience
·Last Posted: Feb 2025
$15k
$15,000
Support Consultant
Belgrade
·1+ Years Experience
·Last Posted: Sep 2024
$10k
$10,000
Specialist, Customer Support - Website OS
Republic of the Philippines
·1+ Years Experience
·Last Posted: Mar 2025
$10k - $12k
$10,285 - $12,100
Level Comparison
Level | Sample Size | Low | Mid | High | |
---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 111 Data Points | $48,750 | $52,500 | $56,250 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 299 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 75 Data Points | $68,625 | $75,563 | $82,500 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 43 Data Points | $90,000 | $101,155 | $112,310 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 3 Data Points | $90,000 | $100,000 | $110,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 60 Data Points | $77,500 | $89,461 | $101,422 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 25 Data Points | $108,000 | $122,750 | $137,500 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 21 Data Points | $152,617 | $176,309 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 8 Data Points | $220,500 | $249,250 | $278,000 |

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