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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$55,750
11%
Mid
$62,875
11%
High
$70,000
Data Points
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CX Associate US
Texas
·Last Posted: Sep 2024
$34k - $42k
$33,869 - $42,336
Customer Service Specialist - DE and EN Speaker
Madrid
N/A
N/A
Customer Service Representative
United States
·Last Posted: Mar 2024
$35k - $42k
$35,000 - $42,000
Moen Bi-Lingual (English/Spanish) Customer Service Representative
United States
·2+ Years Experience
·Last Posted: Sep 2024
$34k - $41k
$33,900 - $41,420
Consumer Service Representative
South Dakota
·2+ Years Experience
·Last Posted: May 2024
$33k
$33,000
Exception Items Manager
Rancho Cucamonga
·1-2 Years Experience
·Last Posted: Dec 2023
$63k
$62,783
Client Support Specialist II
Rancho Cucamonga
·1+ Years Experience
·Last Posted: Jan 2024
$18k
$18,180
International Customer support executive Voice - India
Chennai
·2+ Years Experience
·Last Posted: Dec 2023
$40k
$40,000
Client Solutions Specialist
Canada
·2+ Years Experience
N/A
N/A
Client Solutions Specialist
Chennai
·1+ Years Experience
N/A
N/A
Insurance Verification Specialist
California
·2+ Years Experience
·Last Posted: Dec 2023
$40k
$40,000
Claims Coordinator
Remote
·Last Posted: Jun 2024
$27k - $35k
$27,000 - $35,000
Claims Coordinator
Remote
N/A
N/A
Technical Customer Specialist - Mexico/Colombia
Remote
·3-5 Years Experience
·Last Posted: Jul 2024
$37k
$37,000
Customer Support Advocate
Remote
·Last Posted: Jul 2024
$20k - $30k
$20,000 - $30,000
Customer Support Advocate - Bogotá, Colombia
Remote
·Last Posted: Aug 2024
$18k - $25k
$18,000 - $25,000
Customer Support Advocate - Latin America (Spanish/English Fluency)
Remote
·Last Posted: Dec 2023
$43k - $20k
$43,000 - $20,000
Technical Support Specialist - Brazil
Federative Republic of Brazil
·1-2 Years Experience
·Last Posted: Dec 2023
$16k
$16,000
Technical Support Specialist
Republic of Turkey
·1+ Years Experience
·Last Posted: Jul 2024
$16k
$16,000
Technical Support Specialist - Malaysia
Kuala Lumpur
·1-2 Years Experience
·Last Posted: Dec 2023
$16k
$16,000
Technical Support Specialist - Malaysia
Malaysia
·1-2 Years Experience
·Last Posted: Dec 2023
$16k
$16,000
Technical Support Specialist - Taiwan
Taiwan
·1-2 Years Experience
$16k
$16,000
Technical Support Specialist - Taiwan
Taipei
·1-2 Years Experience
$16k
$16,000
Technical Support Specialist (English Speaker) (Hybrid)
Istanbul
·1+ Years Experience
·Last Posted: Aug 2024
$16k
$16,000
Technical Support Specialist (English Speaker) (Hybrid)
Republic of Turkey
·1+ Years Experience
·Last Posted: Aug 2024
$16k
$16,000
Technical Support Specialist - Thailand
Kingdom of Thailand
·1-2 Years Experience
·Last Posted: Aug 2024
$16k
$16,000
Technical Support Specialist - Thailand
Bangkok
·1-2 Years Experience
·Last Posted: Aug 2024
$16k
$16,000
Technical Support Specialist - French Speaker (Hybrid)
Istanbul
·1+ Years Experience
$16k
$16,000
Technical Support Specialist
Istanbul
·1+ Years Experience
·Last Posted: Jul 2024
$16k
$16,000
Customer Support Specialist - Istanbul
Istanbul
·1+ Years Experience
$16k
$16,000
Technical Support Specialist
Seoul
·1-2 Years Experience
N/A
N/A
Support Consultant
Buenos Aires
·2+ Years Experience
·Last Posted: Oct 2024
$15k
$15,000
Support Consultant
Belgrade
·1+ Years Experience
·Last Posted: Sep 2024
$10k
$10,000
Specialist, Customer Support - Website OS
Republic of the Philippines
·1+ Years Experience
·Last Posted: Oct 2024
$10k - $12k
$10,285 - $12,100
Technical Support Specialist
Remote
·1+ Years Experience
·Last Posted: Feb 2024
$10k
$10,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 129 Data Points | $47,250 | $51,825 | $56,400 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 313 Data Points | $55,750 | $62,875 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $68,625 | $76,813 | $85,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 49 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 1 Data Point | $65,000 | $67,500 | $70,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 67 Data Points | $81,500 | $97,750 | $114,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 30 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 26 Data Points | $145,000 | $172,238 | $199,475 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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