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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$60,000
9%
Mid
$65,875
9%
High
$71,750
Data Points
Sort By
Frontline Support Engineer (US East)
Boston
·1-2 Years Experience
·Last Posted: Nov 2024
$70k - $92k
$70,000 - $92,000
Microsoft Development Team Technical Support Specialist
Remote
·Last Posted: Jul 2024
$90k
$90,000
Customer Application Specialist
San Francisco
·3+ Years Experience
·Last Posted: Jan 2025
$80k - $90k
$80,000 - $90,000
Customer Application Specialist
San Francisco
·3+ Years Experience
·Last Posted: May 2024
$80k - $90k
$80,000 - $90,000
Technical Support Specialist
Remote
·2+ Years Experience
·Last Posted: May 2024
$75k - $90k
$75,000 - $90,000
Support Specialist
New York City
·2-4 Years Experience
·Last Posted: Aug 2024
$75k - $90k
$75,000 - $90,000
Partner Support Associate
Remote
·3+ Years Experience
·Last Posted: Oct 2024
$75k - $90k
$75,000 - $90,000
End User Support Services Specialist
New York City
·Last Posted: Mar 2024
$75k - $90k
$75,000 - $90,000
Delivery Support Specialist
Remote
·Last Posted: May 2024
$70k - $90k
$70,000 - $90,000
Technical Support Specialist
Remote
·Last Posted: Oct 2024
$60k - $90k
$60,000 - $90,000
Customer Questionnaire Specialist
Remote
·3+ Years Experience
·Last Posted: Aug 2024
$27k - $90k
$27,000 - $90,000
Product Support Analyst
Boston
·Last Posted: Apr 2024
$73k - $89k
$73,170 - $89,430
Product Support Analyst
San Francisco
·Last Posted: Aug 2024
$73k - $89k
$73,170 - $89,430
Dispute Specialist
San Francisco
·1+ Years Experience
·Last Posted: May 2024
$74k - $93k
$74,000 - $92,500
Support Specialist
Austin
·3+ Years Experience
·Last Posted: Mar 2024
$60k - $85k
$60,000 - $85,000
Product Support Specialist
San Francisco
·Last Posted: Feb 2024
$77k - $88k
$76,600 - $87,500
Product Support Specialist
Melbourne
N/A
N/A
Customer Support Specialist
Louisville
·5+ Years Experience
·Last Posted: Oct 2024
$66k - $87k
$65,600 - $86,920
Customer Success Technician
Remote
·4+ Years Experience
·Last Posted: Jun 2024
$85k
$85,000
Senior Customer Support Representative - Resware
Remote
·3+ Years Experience
·Last Posted: Mar 2024
$80k - $85k
$80,000 - $85,000
Client Solutions Specialist
Remote
·2+ Years Experience
·Last Posted: May 2024
$75k - $85k
$75,000 - $85,000
Product Support Specialist
Remote
·Last Posted: Jan 2025
$75k - $85k
$75,000 - $85,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 120 Data Points | $47,500 | $51,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 297 Data Points | $60,000 | $65,875 | $71,750 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $70,000 | $80,000 | $90,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 45 Data Points | $81,450 | $96,225 | $111,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 63 Data Points | $86,500 | $99,250 | $112,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 28 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 22 Data Points | $145,000 | $172,500 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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