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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$60,000
9%
Mid
$65,875
9%
High
$71,750
Data Points
Sort By
Customer Engagement Specialist, Billing
Remote
·Last Posted: Aug 2024
$80k
$80,000
Associate Technical Support Engineer (Remote)
Remote
·1+ Years Experience
·Last Posted: May 2024
$70k - $80k
$70,000 - $80,000
Technical Support Associate
United States
·2+ Years Experience
·Last Posted: Mar 2024
$70k - $80k
$70,000 - $80,000
Member Services Advisor
San Francisco
·3-5 Years Experience
·Last Posted: Feb 2024
$65k - $80k
$65,000 - $80,000
Technical Customer Support Specialist
San Francisco
·3+ Years Experience
·Last Posted: Mar 2024
$65k - $80k
$65,000 - $80,000
Bilingual Support Engineer
Canada
·4+ Years Experience
·Last Posted: Dec 2024
$60k - $80k
$60,000 - $80,000
Technical Support Specialist, Talk Programming - Howard Stern Channels
New York City
·3-5 Years Experience
·Last Posted: Aug 2024
$62k - $100k
$62,000 - $100,000
Help Desk Support Technician
Remote
·3+ Years Experience
·Last Posted: Jan 2024
$58k - $60k
$58,000 - $60,000
Bilingual Support Engineer
Canada
·4+ Years Experience
·Last Posted: Dec 2024
$60k - $80k
$60,000 - $80,000
Customer Support Representative & Collections Specialist
Seattle
·2-3 Years Experience
·Last Posted: Oct 2024
$50k - $80k
$50,000 - $80,000
Customer Support Representative & Collections Specialist
Remote
·2-3 Years Experience
·Last Posted: Sep 2024
$50k - $80k
$50,000 - $80,000
Helpdesk Analyst
Washington
·Last Posted: Jun 2024
$52k - $80k
$52,400 - $79,600
Technical Support Analyst - Pacific Standard Time
Calgary
$66k - $83k
$66,200 - $82,700
Technical Support Analyst
Toronto
·Last Posted: Jan 2025
$58k - $72k
$57,700 - $72,100
Customer Support Associate
United States
·Last Posted: May 2024
$48k - $78k
$48,300 - $78,100
Customer Support Associate
United States
·Last Posted: Jun 2024
$46k - $75k
$46,200 - $74,800
Customer Support Associate
United States
·Last Posted: May 2024
$48k - $78k
$48,300 - $78,100
Customer Support Associate
United States
·Last Posted: Jun 2024
$46k - $75k
$46,200 - $74,800
Client Solutions Associate - Boston, MA (June 2025)
United States
·Last Posted: Nov 2024
$70k - $76k
$70,000 - $76,000
Support Specialist, Institutional Buy Side Specialty Support (APS)
Republic of Singapore
·1-3 Years Experience
N/A
N/A
Credit Associate, Client Support
New York City
·Last Posted: Aug 2024
$44k - $75k
$43,740 - $75,258
IT&S Customer Support Specialist
United States
·Last Posted: Jan 2024
$70k - $75k
$70,000 - $75,000
Associate, Customer Support
Remote
·3-4 Years Experience
·Last Posted: Mar 2024
$66k - $84k
$66,000 - $84,000
Associate, Customer Support
Remote
·3-4 Years Experience
·Last Posted: Sep 2024
$66k - $75k
$66,000 - $75,000
Associate, Customer Support
New York City
·3-4 Years Experience
·Last Posted: Oct 2024
$66k - $75k
$66,000 - $75,000
Associate, Customer Support
Remote
·3-4 Years Experience
·Last Posted: May 2024
$66k - $75k
$66,000 - $75,000
Associate, Customer Support
San Francisco
·3-4 Years Experience
·Last Posted: Oct 2024
$66k - $75k
$66,000 - $75,000
Partner Support Associate
Salt Lake City
·Last Posted: Oct 2024
$65k - $75k
$65,000 - $75,000
Partner Support Associate
New York City
·Last Posted: Oct 2024
$65k - $75k
$65,000 - $75,000
Technical Support Specialist (B2B SaaS)
Remote
·3+ Years Experience
·Last Posted: Jan 2024
$65k - $75k
$65,000 - $75,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 120 Data Points | $47,500 | $51,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 297 Data Points | $60,000 | $65,875 | $71,750 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $70,000 | $80,000 | $90,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 45 Data Points | $81,450 | $96,225 | $111,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 63 Data Points | $86,500 | $99,250 | $112,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 28 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 22 Data Points | $145,000 | $172,500 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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