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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$60,000
8%
Mid
$65,000
8%
High
$70,000
Data Points
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Customer Support Associate
United States
·Last Posted: May 2024
$48k - $78k
$48,300 - $78,100
Customer Support Associate
United States
·Last Posted: Jun 2024
$46k - $75k
$46,200 - $74,800
Client Solutions Associate - Boston, MA (June 2025)
United States
·Last Posted: Nov 2024
$70k - $76k
$70,000 - $76,000
Associate Specialist, Client Solutions
Remote
N/A
N/A
Credit Associate, Client Support
New York City
·Last Posted: Aug 2024
$44k - $75k
$43,740 - $75,258
Associate, Customer Support
Remote
·3-4 Years Experience
·Last Posted: Sep 2024
$66k - $75k
$66,000 - $75,000
Associate, Customer Support
New York City
·3-4 Years Experience
·Last Posted: Oct 2024
$66k - $75k
$66,000 - $75,000
Associate, Customer Support
Remote
·3-4 Years Experience
·Last Posted: May 2024
$66k - $75k
$66,000 - $75,000
Associate, Customer Support
San Francisco
·3-4 Years Experience
·Last Posted: Oct 2024
$66k - $75k
$66,000 - $75,000
Partner Support Associate
Salt Lake City
·Last Posted: Oct 2024
$65k - $75k
$65,000 - $75,000
Partner Support Associate
New York City
·Last Posted: Oct 2024
$65k - $75k
$65,000 - $75,000
Partner Support Associate
Salt Lake City
·Last Posted: Oct 2024
$65k - $75k
$65,000 - $75,000
Partner Support Associate
New York City
·Last Posted: Oct 2024
$65k - $75k
$65,000 - $75,000
Senior Help Desk Associate (Hybrid)
New York City
·2+ Years Experience
·Last Posted: Nov 2024
$65k - $75k
$65,000 - $75,000
Customer Support Specialist
Remote
·Last Posted: Nov 2024
$65k - $75k
$65,000 - $75,000
Quality Assurance CX Specialist
New York City
·2-4 Years Experience
·Last Posted: Nov 2024
$65k - $75k
$65,000 - $75,000
Customer Experience Team Member - Off Hours
New York City
·2-4 Years Experience
·Last Posted: Mar 2025
$65k - $75k
$65,000 - $75,000
Technical Support Analyst
Remote
·Last Posted: Apr 2025
$65k - $75k
$65,000 - $75,000
EverPro - Tier 2 Technical Support
Remote
·2+ Years Experience
·Last Posted: May 2025
$60k - $75k
$60,000 - $75,000
Customer Service Contact Center Representative
San Jose
·3+ Years Experience
·Last Posted: Nov 2024
$60k - $75k
$60,000 - $75,000
Chargeback and Payment Disputes Specialist
New York
·1+ Years Experience
·Last Posted: Dec 2024
$60k - $75k
$60,000 - $75,000
Client Services Specialist
Remote
·2+ Years Experience
·Last Posted: Oct 2024
$60k - $75k
$60,000 - $75,000
Technical Customer Support Specialist (remote US only)
United States
·Last Posted: Apr 2025
$60k - $75k
$60,000 - $75,000
Client Support Analyst
Salt Lake City
·1+ Years Experience
·Last Posted: Sep 2024
$64k - $80k
$64,000 - $80,000
Enterprise Support Analyst
Salt Lake City
·1+ Years Experience
·Last Posted: Feb 2025
$59k - $74k
$59,000 - $74,000
Client Support Analyst
Salt Lake City
·1+ Years Experience
·Last Posted: Oct 2024
$52k - $65k
$52,000 - $65,000
Data Client Support Analyst
Pune
·2+ Years Experience
N/A
N/A
Client Support Analyst
Pune
·3+ Years Experience
N/A
N/A
Client Support Analyst
Edinburgh
·1+ Years Experience
N/A
N/A
Associate Customer Experience Specialist
New York City
·2+ Years Experience
·Last Posted: Jul 2024
$53k - $74k
$52,500 - $73,500
Customer Care Specialist, Payroll
Remote
·3+ Years Experience
·Last Posted: Oct 2024
$66k - $73k
$65,500 - $73,000
Tier 2 Customer Support Analyst
Remote
·Last Posted: Aug 2024
$65k - $73k
$65,000 - $72,500
Tier 2 Customer Support Analyst
Remote
·Last Posted: Mar 2025
$65k - $73k
$65,000 - $72,500
On Site Services Specialist (Remote - West Coast)
California
·3+ Years Experience
·Last Posted: Aug 2024
$58k - $77k
$58,000 - $77,000
Relish Support Specialist (Remote)
Boston
·2+ Years Experience
·Last Posted: Dec 2024
$57k - $67k
$57,000 - $67,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 106 Data Points | $49,750 | $53,000 | $56,250 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 305 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 78 Data Points | $67,813 | $74,406 | $81,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 41 Data Points | $90,000 | $101,000 | $112,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 57 Data Points | $77,500 | $88,750 | $100,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 26 Data Points | $108,000 | $124,000 | $140,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 19 Data Points | $158,942 | $179,471 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 8 Data Points | $220,500 | $249,250 | $278,000 |
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