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Customer Support
IC2 - Developing
Salary Range
Low
$60,000
8%
Mid
$65,000
8%
High
$70,000
Data Points
Sort By
Fintech Support Associate
Remote
·2+ Years Experience
·Last Posted: Mar 2025
$49k - $70k
$49,000 - $70,000
Fintech Support Associate
Remote
·2+ Years Experience
·Last Posted: Apr 2025
$49k - $65k
$48,500 - $64,800
Customer Support Advocate
Remote
·Last Posted: May 2025
$40k - $54k
$40,400 - $54,000
Fintech Support Associate
Remote
·2+ Years Experience
·Last Posted: Feb 2025
$49k - $70k
$49,000 - $70,000
Fintech Support Associate
Remote
·2+ Years Experience
·Last Posted: Mar 2025
$49k - $65k
$48,500 - $64,800
Customer Support Advocate
Remote
·Last Posted: Feb 2025
$39k - $59k
$39,300 - $59,000
Client Support Specialist
San Diego
·1+ Years Experience
$76k - $96k
$76,000 - $96,000
Technology Support Specialist (PT)
Los Angeles
$64k
$64,480
Technology Support Specialist (PT)
Los Angeles
$64k
$64,480
Technical Support Specialist (PT)
United States
N/A
N/A
Technology Support Specialist (PT)
Arizona
N/A
N/A
Technology Support Specialist (PT)
Portland
N/A
N/A
Technical Support Specialist (PT)
Alabama
N/A
N/A
Technical Support Specialist (PT)
New York City
N/A
N/A
Employee Ticketing Coordinator
United States
·2-3 Years Experience
N/A
N/A
Customer Care Specialist - Polish speaking
United Kingdom of Great Britain and Northern Ireland
N/A
N/A
Client Support Specialist (Part-Time)
California
·2+ Years Experience
N/A
N/A
Client Support Specialist
Las Vegas
·1+ Years Experience
N/A
N/A
Client Support Specialist
Iowa
·1+ Years Experience
N/A
N/A
Client Support Specialist (Part-TIme)
Chicago
·1+ Years Experience
N/A
N/A
Client Support Specialist
Tennessee
·1+ Years Experience
N/A
N/A
Client Support Specialist (Contracted)
Illinois
·1+ Years Experience
N/A
N/A
Client Support Specialist
United States
·1+ Years Experience
N/A
N/A
Support Specialist
Washington
·2+ Years Experience
·Last Posted: Aug 2025
$52k - $64k
$52,000 - $64,000
Escalations Specialist
Remote
·3-5 Years Experience
·Last Posted: Nov 2024
$58k - $63k
$58,000 - $63,000
Escalations Specialist
Remote
·3-5 Years Experience
·Last Posted: Nov 2024
$58k - $63k
$58,000 - $63,000
Customer Advocate, Trust & Safety
Remote
·2+ Years Experience
·Last Posted: Jun 2025
$55k - $63k
$55,000 - $63,000
Customer Support Specialist
Austin
·Last Posted: Nov 2024
$55k - $61k
$55,000 - $61,000
Product Support Associate
Remote
·1+ Years Experience
·Last Posted: May 2025
$50k - $61k
$50,000 - $61,000
Technical Support Specialist
Toronto
·2+ Years Experience
·Last Posted: Jun 2025
$60k
$60,000
Customer Support Specialist, East
United States
·1+ Years Experience
·Last Posted: Mar 2025
$60k
$60,000
Customer Experience Advocate
New York City
·Last Posted: Mar 2025
$55k - $60k
$55,000 - $60,000
Technology Support Specialist (Mississauga/Toronto)
Mississauga
·2-3 Years Experience
·Last Posted: Jan 2025
$54k - $60k
$54,000 - $60,000
Technology Support Specialist (South Jordan, Utah)
Hashemite Kingdom of Jordan
·2-3 Years Experience
·Last Posted: Dec 2024
$54k - $60k
$54,000 - $60,000
Customer Support Specialist - Northeast
Remote
·1+ Years Experience
·Last Posted: Mar 2025
$52k - $60k
$52,000 - $60,000
Customer Support Specialist
Edmonton
·Last Posted: Feb 2025
$50k - $60k
$50,000 - $60,000
Customer Operations & Support Specialist
Remote
·1-3 Years Experience
·Last Posted: Dec 2024
$50k - $60k
$50,000 - $60,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Large 58 Data Points | $47,500 | $51,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 176 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Medium 50 Data Points | $71,000 | $77,508 | $84,015 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Small 22 Data Points | $94,110 | $101,805 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Medium 27 Data Points | $82,800 | $92,650 | $102,500 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 10 Data Points | $108,000 | $134,000 | $160,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 12 Data Points | $170,000 | $185,000 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Insufficient 3 Data Points | $210,000 | $240,000 | $270,000 |
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