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Datasets
Customer Support
IC3 - Proficient
Salary Range
Low
$70,000
13%
Mid
$80,000
13%
High
$90,000
Data Points
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Senior Support Specialist - Product Support
Brisbane
·4-5 Years Experience
N/A
N/A
Product Support Consultant - Canadian French
Canada
N/A
N/A
Product Support Consultant - Canadian French
Vancouver
N/A
N/A
Product Support Consultant - Canadian French
Columbia
N/A
N/A
Product Support Consultant - Canadian French
Columbia
N/A
N/A
Product Support Consultant - Canadian French
Columbia
N/A
N/A
Product Support Consultant - Canadian French
Vancouver
N/A
N/A
Technical Support Delivery Analyst - Compensation
Atlanta
N/A
N/A
Technical Support Delivery Analyst - Compensation
United States
N/A
N/A
Customer Support Analyst (Financial - Adaptive Planning)
Austin
·5+ Years Experience
N/A
N/A
Customer Support Analyst (Financial - Adaptive Planning)
United States
·5+ Years Experience
N/A
N/A
Customer Care Manager
Ireland
·3+ Years Experience
N/A
N/A
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 120 Data Points | $47,500 | $51,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 298 Data Points | $60,000 | $66,000 | $72,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $70,000 | $80,000 | $90,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 45 Data Points | $82,000 | $97,000 | $112,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 62 Data Points | $85,500 | $97,750 | $110,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 28 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 22 Data Points | $145,000 | $172,500 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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