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Datasets
Customer Support
IC3 - Proficient
Salary Range
Low
$65,300
10%
Mid
$72,650
10%
High
$80,000
Data Points
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Senior Support Specialist - Product Support
Brisbane
·4-5 Years Experience
N/A
N/A
Product Support Consultant - Canadian French
Canada
N/A
N/A
Product Support Consultant - Canadian French
Vancouver
N/A
N/A
Product Support Consultant - Canadian French
Columbia
N/A
N/A
Product Support Consultant - Canadian French
Columbia
N/A
N/A
Product Support Consultant - Canadian French
Columbia
N/A
N/A
Product Support Consultant - Canadian French
Vancouver
N/A
N/A
Technical Support Delivery Analyst - Compensation
Atlanta
N/A
N/A
Technical Support Delivery Analyst - Compensation
United States
N/A
N/A
Customer Support Analyst (Financial - Adaptive Planning)
Austin
·5+ Years Experience
N/A
N/A
Customer Support Analyst (Financial - Adaptive Planning)
United States
·5+ Years Experience
N/A
N/A
Customer Care Manager
Ireland
·3+ Years Experience
N/A
N/A
Level Comparison
Level | Sample Size | Low | Mid | High | |
---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 133 Data Points | $45,004 | $50,452 | $55,900 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 324 Data Points | $55,000 | $62,317 | $69,634 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 76 Data Points | $65,300 | $72,650 | $80,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Large 52 Data Points | $75,500 | $92,500 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 2 Data Points | $77,500 | $85,000 | $92,500 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 69 Data Points | $78,285 | $94,143 | $110,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 35 Data Points | $107,100 | $120,300 | $133,500 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 30 Data Points | $145,000 | $170,500 | $196,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $220,000 | $250,500 | $281,000 |
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