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Datasets
Customer Support
IC3 - Proficient
Salary Range
Low
$69,313
9%
Mid
$75,781
9%
High
$82,250
Data Points
Sort By
Technical Support Representative
Remote
·5+ Years Experience
·Last Posted: Feb 2025
$67k - $74k
$67,000 - $74,000
Escalation Expert
Remote
·3+ Years Experience
·Last Posted: Jan 2025
$56k - $75k
$56,435 - $75,247
Escalation Expert
Remote
·3+ Years Experience
·Last Posted: Aug 2024
$54k - $72k
$54,265 - $72,353
Agent Experience Manager
Los Angeles
·1+ Years Experience
·Last Posted: Jul 2024
$65k - $69k
$65,000 - $69,000
Agent Experience Manager
Los Angeles
·1+ Years Experience
·Last Posted: Aug 2024
$65k - $69k
$65,000 - $69,000
Agent Experience Manager
Los Angeles
·1+ Years Experience
·Last Posted: Jul 2024
$65k - $69k
$65,000 - $69,000
Customer Support Supervisor
Remote
·4+ Years Experience
·Last Posted: Jul 2024
$55k - $65k
$55,000 - $65,000
Product Support Expert (Phoenix, AZ)
Phoenix
·Last Posted: Mar 2025
$55k - $63k
$55,000 - $62,500
[ITO] (Fraud) Chargeback Specialist - US
Remote
·Last Posted: Feb 2025
$62k
$62,000
Customer Service Supervisor (Health Insurance)
United States
·2+ Years Experience
·Last Posted: May 2024
$60k - $63k
$60,000 - $63,000
Client Support Coordinator
Remote
·5+ Years Experience
·Last Posted: Aug 2024
$55k - $61k
$55,000 - $61,000
(US) Customer Support Solutions Analyst - Financial
Remote
·Last Posted: Mar 2025
$55k - $60k
$55,000 - $60,000
Triage Order Quality Associate II
Madison
·5+ Years Experience
·Last Posted: Aug 2024
$35k - $56k
$35,000 - $56,000
Specialist, Billing Company Product Support
Remote
·Last Posted: Sep 2024
$40k - $51k
$40,000 - $51,000
Specialist, Billing Company Product Support
Remote
·Last Posted: Sep 2024
$40k - $51k
$40,000 - $51,000
Member Service Executive
Georgia
·Last Posted: Nov 2024
$35k - $40k
$35,000 - $40,000
Member Service Executive
Georgia
·Last Posted: Nov 2024
$35k - $40k
$35,000 - $40,000
Member Service Executive
Atlanta
·Last Posted: Nov 2024
$27k - $37k
$27,000 - $37,000
Chargé de Support Applicatif bilingue Français / Espagnol H/F
Republic of France
·Last Posted: Feb 2025
$24k
$24,000
Chargé de Support Applicatif bilingue Français / Espagnol H/F
Republic of France
·Last Posted: Mar 2025
$24k
$24,000
Chargé de Support Applicatif bilingue Français / Espagnol H/F
Republic of France
·Last Posted: Mar 2025
$24k
$24,000
Implementation Agent Support Specialist
Columbia
·5+ Years Experience
·Last Posted: Sep 2024
$19k - $21k
$19,200 - $21,000
Client Support Specialist III
Rancho Cucamonga
·3+ Years Experience
·Last Posted: Jun 2024
$20k
$19,810
Supv-Digital Support
United States
·6+ Years Experience
·Last Posted: Nov 2024
$63k - $83k
$62,941 - $82,620
Full-Time Member Service Representative or Senior - Colorado Springs, CO
United States
·6+ Years Experience
·Last Posted: Mar 2025
$10k
$10,000
Full-Time Member Service Representative or Senior - Colorado Springs, CO
United States
·6+ Years Experience
·Last Posted: Mar 2025
$10k
$10,000
Full-Time Member Service Representative or Senior - Colorado Springs, CO
United States
·6+ Years Experience
·Last Posted: Mar 2025
$10k
$10,000
Full-Time Member Service Representative or Senior - Colorado Springs, CO
United States
·6+ Years Experience
·Last Posted: Mar 2025
$10k
$10,000
Full-Time Call Center-Member Service Representative I or II
United States
·6+ Years Experience
$10k
$10,000
Full Time Member Service Representative or Senior - Cañon City, CO
United States
·6+ Years Experience
·Last Posted: Mar 2025
$10k
$10,000
Digital Support Representative Jr
United States
·6+ Years Experience
·Last Posted: Feb 2025
$10k
$10,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 109 Data Points | $49,500 | $53,500 | $57,500 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 300 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 74 Data Points | $69,313 | $75,781 | $82,250 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 43 Data Points | $90,000 | $101,000 | $112,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $72,625 | $82,500 | $92,375 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 58 Data Points | $78,100 | $91,300 | $104,500 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 25 Data Points | $108,000 | $122,750 | $137,500 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 20 Data Points | $158,184 | $179,092 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 8 Data Points | $220,500 | $249,250 | $278,000 |
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