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Datasets
Customer Support
IC3 - Proficient
Salary Range
Low
$65,000
10%
Mid
$72,500
10%
High
$80,000
Data Points
Sort By
Client Support Coordinator
Remote
·5+ Years Experience
·Last Posted: Aug 2024
$55k - $61k
$55,000 - $61,000
(US) Customer Support Solutions Analyst - Financial
Remote
·Last Posted: Mar 2025
$55k - $60k
$55,000 - $60,000
Triage Order Quality Associate II
Madison
·5+ Years Experience
·Last Posted: Aug 2024
$35k - $56k
$35,000 - $56,000
Specialist, Billing Company Product Support
Remote
·Last Posted: Sep 2024
$40k - $51k
$40,000 - $51,000
Specialist, Billing Company Product Support
Remote
·Last Posted: Sep 2024
$40k - $51k
$40,000 - $51,000
Member Service Executive
Georgia
·Last Posted: May 2025
$35k - $40k
$35,000 - $40,000
Member Service Executive
Atlanta
·Last Posted: May 2025
$27k - $37k
$27,000 - $37,000
Chargé de Support Applicatif bilingue Français / Espagnol H/F
Republic of France
·Last Posted: Feb 2025
$24k
$24,000
Chargé de Support Applicatif bilingue Français / Espagnol H/F
Republic of France
·Last Posted: Mar 2025
$24k
$24,000
Chargé de Support Applicatif bilingue Français / Espagnol H/F
Republic of France
·Last Posted: Mar 2025
$24k
$24,000
Implementation Agent Support Specialist
Columbia
·5+ Years Experience
·Last Posted: Sep 2024
$19k - $21k
$19,200 - $21,000
Supv-Digital Support
United States
·6+ Years Experience
·Last Posted: Nov 2024
$63k - $83k
$62,941 - $82,620
Full-Time Member Service Representative or Senior - Colorado Springs, CO
United States
·6+ Years Experience
·Last Posted: Mar 2025
$10k
$10,000
Full-Time Member Service Representative or Senior - Colorado Springs, CO
United States
·6+ Years Experience
·Last Posted: Mar 2025
$10k
$10,000
Full-Time Member Service Representative or Senior - Colorado Springs, CO
United States
·6+ Years Experience
·Last Posted: Mar 2025
$10k
$10,000
Full-Time Member Service Representative or Senior - Colorado Springs, CO
United States
·6+ Years Experience
·Last Posted: Mar 2025
$10k
$10,000
Full-Time Member Service Representative or Senior - Colorado Springs, CO
United States
·6+ Years Experience
·Last Posted: Apr 2025
$10k
$10,000
Full-Time Call Center-Member Service Representative I or II
United States
·6+ Years Experience
·Last Posted: Apr 2025
$10k
$10,000
Full Time Member Service Representative or Senior - Cañon City, CO
United States
·6+ Years Experience
·Last Posted: Mar 2025
$10k
$10,000
Member Service Representative or Senior - Broomfield, CO
United States
·6+ Years Experience
·Last Posted: Apr 2025
$10k
$10,000
Member Service Representative or Senior - Greeley, CO
Greeley
·6+ Years Experience
·Last Posted: May 2025
$10k
$10,000
Member Service Representative or Senior - Aurora, CO
United States
·6+ Years Experience
·Last Posted: May 2025
$10k
$10,000
Digital Support Representative Jr
United States
·6+ Years Experience
·Last Posted: Feb 2025
$10k
$10,000
Digital Support Representative Jr
United States
·6+ Years Experience
·Last Posted: Apr 2025
$10k
$10,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Large 85 Data Points | $50,000 | $53,775 | $57,550 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 258 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 69 Data Points | $65,000 | $72,500 | $80,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 32 Data Points | $94,110 | $103,883 | $113,655 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Medium 41 Data Points | $75,986 | $87,993 | $100,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 22 Data Points | $108,000 | $134,000 | $160,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 15 Data Points | $164,850 | $182,425 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 6 Data Points | $215,000 | $243,750 | $272,500 |
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