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Datasets
Customer Support
IC4 - Advanced
Salary Range
Low
$90,000
10%
Mid
$100,500
10%
High
$111,000
Data Points
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Great Start Support Team Lead
Remote
·1-2 Years Experience
·Last Posted: Aug 2024
$70k
$70,000
Client Support, Senior Supervisor
Remote
·5+ Years Experience
·Last Posted: Jul 2024
$60k - $70k
$60,000 - $70,000
Sr. Customer Success Representative
Remote
·Last Posted: Jul 2024
$54k - $64k
$54,000 - $64,000
Customer Experience Team Lead (NY, NJ or FL based)
Remote
·Last Posted: Jun 2024
$62k
$62,400
Customer Experience Team Lead (NY, NJ or FL based)
Remote
·Last Posted: Jun 2024
$62k
$62,400
Support Team Lead (Product Specialists)
Buenos Aires
·Last Posted: Mar 2025
$15k
$15,000
Seeburger Support Engineer
Republic of India
·10+ Years Experience
N/A
N/A
SEDI Support Lead
Republic of India
·1-2 Years Experience
N/A
N/A
Executive Escalations Customer Manager
United States
·3-5 Years Experience
N/A
N/A
Executive Escalations Customer Manager
Rio Rancho
·3-5 Years Experience
N/A
N/A
Executive Escalations Customer Manager
Mexico
·3-5 Years Experience
N/A
N/A
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 109 Data Points | $49,500 | $52,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 301 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 74 Data Points | $67,000 | $73,500 | $80,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 42 Data Points | $90,000 | $100,500 | $111,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 3 Data Points | $90,000 | $100,000 | $110,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 61 Data Points | $77,500 | $88,750 | $100,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 25 Data Points | $108,000 | $122,750 | $137,500 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 21 Data Points | $152,617 | $176,309 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 9 Data Points | $220,000 | $247,500 | $275,000 |
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