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Customer Support
M4 - Sr. Manager
Salary Range
Low
$108,000
19%
Mid
$134,000
19%
High
$160,000
Data Points
Sort By
Sr. Manager, Premium Support
Austin
·7+ Years Experience
·Last Posted: Dec 2024
$160k - $190k
$160,000 - $190,000
Senior Manager, Customer Support
United States
·5+ Years Experience
·Last Posted: Feb 2025
$125k - $160k
$125,000 - $160,000
Manager/Senior Manager of Customer Experience Operations
Remote
·5+ Years Experience
·Last Posted: May 2025
$120k - $160k
$120,000 - $160,000
Manager/Senior Manager of Customer Experience Operations
Remote
·5+ Years Experience
·Last Posted: May 2025
$120k - $160k
$120,000 - $160,000
Senior Manager, Global Support
Phoenix
·8-11 Years Experience
·Last Posted: Dec 2024
$100k - $130k
$100,000 - $130,000
Senior Manager, Owner & Guest Support
Remote
·8+ Years Experience
·Last Posted: Jan 2025
$108k - $125k
$108,000 - $125,000
Manager, Customer Technical Support, Resi
Redmond
·6+ Years Experience
·Last Posted: Nov 2024
$77k - $93k
$76,500 - $92,647
Manager of Customer Support
Remote
·4+ Years Experience
·Last Posted: Apr 2025
$70k - $90k
$70,000 - $90,000
Service Manager II
Pasadena
·Last Posted: Nov 2024
$55k
$55,169
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Large 58 Data Points | $47,500 | $51,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 179 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 51 Data Points | $70,000 | $76,515 | $83,030 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Small 22 Data Points | $94,110 | $101,805 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Medium 27 Data Points | $82,800 | $92,650 | $102,500 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 11 Data Points | $108,000 | $134,000 | $160,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 12 Data Points | $170,000 | $185,000 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Insufficient 3 Data Points | $210,000 | $240,000 | $270,000 |
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